The following Delivery Policy is only valid for products purchased on the De Jagers website.

There are no deliveries after hours, over weekends or on public holidays. Please take this into consideration when selecting your delivery address.

We deliver to all physical addresses within South Africa. We do not deliver to post boxes or internationally.

Delivery options: 

1) Door to door courier: Orders over R800 qualify for free shipping, orders under R800 will be charged at R140 (up to 4kg) Delivery will be made within 3 to 4 business days upon the acceptance of your order. Orders will be shipped using Dawn Wing couriers, Dawn Wing will provide tracking sms for parcel tracking via the Dawn Wing website. Failed delivery attempts due to customer entering incorrect details or failure to collect at address may result in additional shipping fees for resending the parcel.

2) Click and collect: Orders over R800 qualify for free shipping, orders under R800 will be charged at R140 (up to 4kg) Delivery will be made within 3 to 4 business days upon the acceptance of your order. This option is very similar to our Door to door option, only difference being that parcel is delivered to De Jagers branch as selected by customer on check-out. Click and collect option is especially handy for customers living on farms or when customer is unsure whether somebody will be available to receive parcel at normal home/work address. Orders will be shipped using Dawn Wing couriers, Dawn Wing will provide tracking sms for parcel tracking via the Dawn Wing website.

3) Pick-ups: Pick-up orders will be shipped to selected Pep or Pharmacy nationwide as selected by customer on check-out, customer will then be able to collect order from selected Pep or Pharmacy using unique code. Orders over R800 qualify for free shipping, orders under R800 will be charged at R60 (up to 4kg) Delivery will be made within 3 to 4 business days upon the acceptance of your order. Orders will be shipped using Dawn Wing couriers, Dawn Wing will provide tracking sms for parcel tracking via the Dawn Wing website. If you chose the pick-up point delivery option during checkout, you will be notified once the parcel has arrived at the pick-up point selected. If the parcel is not collected within 8 calendar days of being delivered, the parcel will be returned to our warehouse.